Payments and wallet
How escrow, the platform commission and payouts work.
How does payment protection work?
When a hirer confirms a task, the amount is charged and held in escrow through DoovoX's licensed payment partner. Work begins only after escrow is funded.
On successful completion and confirmation, DoovoX releases the escrowed funds to the worker, less the platform commission.
What is the platform commission?
For ordinary eligible tasks, DoovoX charges a 5% platform commission to the hirer and a 10% commission to the worker (deducted from the escrowed amount at release). Payment processing fees are separate and any charges are shown before you commit. The commission and the exact net payout are shown in-app before you confirm.
When are payouts released?
Payouts are released after successful completion and confirmation, or after an Admin resolution, to your chosen payout method. Temporary holds may apply for verification, fraud prevention or disputes.